Terms of Service

1. Who we are

"Benmore" or "we" refers to Benmore Technologies, the operator of benmore.ai, the Benmore Go framework, and the hosted platform that turns a Prisma schema plus plain HTML/CSS/JavaScript into a deployed web app. "You" refers to the person or organization using our services. By using the Service you agree to these Terms. If you do not agree, do not use the Service.

2. What the Service is

The Service is a hosting and tooling platform that lets you create, deploy, and operate web applications. It includes the benmore.ai dashboard, the Benmore Go open-source framework, the Claude/MCP connector, custom domain attachment, transactional integrations (email, SMS, payments) for apps you build, and the data store backing those apps.

3. Eligibility and accounts

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to create an account. You are responsible for keeping your password and any API tokens secret, and for everything that happens under your account. Tell us at [email protected] if you suspect unauthorized access.

4. Your applications, your content, your data

You keep all rights to the code, schema, and content you put on the Service. We do not claim ownership of your apps or data, and we will not use them to train any model. You are solely responsible for the legality of what your apps do and the content they host. We can suspend or remove content that violates these Terms (see "Acceptable use" below) or applicable law.

5. Acceptable use

Don't use the Service to host or do any of the following:

• Anything illegal in the U.S., the user's jurisdiction, or our hosting provider's jurisdiction.
• Malware, phishing, credential harvesting, or content that pretends to be someone else's brand.
• Spam, unsolicited bulk email, or messaging that violates CAN SPAM, GDPR, or similar laws.
• Cryptocurrency mining, abusive crawlers, or activity intended to overload our infrastructure or anyone else's.
• Content depicting child sexual abuse material (CSAM), real-life violence, or that violates intellectual property rights.
• Probing or attempting to circumvent the Service's security, billing, or rate limits.

We may remove violating content, suspend accounts, or refer matters to law enforcement, at our discretion, without prior notice when the violation is severe.

6. Experimental status (the part that's different from a mature product)

Benmore Go is experimental. That status is not marketing copy, it is a real warning about real risk. While the platform is in this state:

• No security audit has been completed. We build with secure defaults (CSRF, parameterized SQL, mass-assignment blocks, SSRF protection, automatic SSL), and we run internal scanners — but no independent third party has audited the framework or the platform. Critical vulnerabilities may exist that we have not yet discovered. Do not host data that an undiscovered vulnerability would be catastrophic to expose.
• No uptime SLA. The platform runs on a single AWS region (us-east-1). Brief outages are possible. We do not credit them.
• No regulated-data fitness. Benmore Go has not been evaluated against HIPAA, PCI-DSS, SOC 2, GDPR Article 32, or any other formal compliance regime. Do not store protected health information, payment-card data beyond what Stripe handles directly, or other regulated data on the platform.
• Features may change without notice. Framework APIs, dashboard surfaces, defaults, pricing tiers, and limits can change while we iterate. For material changes to paid plans you are subscribed to, we will give 30 days' email notice.
• Data could be lost. We back up every SQLite database daily to encrypted S3 and you can export data at any time via GET /api/_my-data. That said, the Service is offered AS IS and we make no warranty against data loss. Keep your own external backups of anything irreplaceable.
• The Service may be discontinued. If we ever shut the platform down, we will give 90 days' written notice via email and make best efforts to provide tooling to migrate your apps and data off.
• You assume the risk. By using the Service you acknowledge it is experimental and accept the foregoing.

7. Plans, billing, and refunds

Pricing for paid plans is shown at /billing. Subscriptions renew monthly until canceled. You can cancel at any time from the Stripe-hosted customer portal linked from the billing page; the cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial months, but we will refund the most recent payment if you cancel within 7 days of being charged and email us at [email protected]. We use Stripe to process payments and never see or store your full card number.

8. Third party services

The Service uses third party providers to function. Their terms also apply when you use those parts of the Service:

• AWS (hosting, S3 backups, CloudWatch logs) for the infrastructure beneath the platform.
• Stripe for payment processing.
• Anthropic when you connect Claude as a builder via the MCP integration; your messages reach Claude under your own Anthropic relationship.
• Cloudflare for DNS and CDN.
• Email and SMS providers (Resend, Postmark, Twilio, etc.) only when you wire your own keys into an app.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WHILE THE PLATFORM IS EXPERIMENTAL, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, COMPLETENESS, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT (a) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, (b) DEFECTS WILL BE CORRECTED, (c) THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS, (d) ANY DATA YOU STORE WILL BE PRESERVED OR RECOVERABLE, OR (e) THE SERVICE IS SECURE AGAINST EVERY THREAT. SECURITY VULNERABILITIES MAY EXIST IN THE FRAMEWORK OR THE PLATFORM THAT WE HAVE NOT YET DISCOVERED OR DISCLOSED.

USE OF THE SERVICE IS AT YOUR OWN RISK.

10. Limitation of liability

To the maximum extent permitted by law, neither Benmore nor its affiliates, officers, employees, agents, or licensors will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, reputational harm, or goodwill, arising from or related to the Service, your apps, your content, security incidents, or any unauthorized access to or alteration of your data, even if we have been advised of the possibility of such damages.

While the platform is experimental, our total aggregate liability for any claim, in contract, tort (including negligence), or otherwise, is capped at the greater of (a) one hundred U.S. dollars ($100 USD), or (b) the total amount you paid us for the Service in the three months before the claim arose. This cap is fundamental to the bargain; without it, we could not offer an experimental platform at the current price.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In those jurisdictions, the limitations above apply to the maximum extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold Benmore harmless from any claim, demand, loss, or damage (including reasonable attorneys' fees) arising from your apps, your content, your use of the Service, or your violation of these Terms or applicable law. We will let you control the defense of any such claim where permitted by law, provided we approve counsel.

12. Termination

You can stop using the Service at any time. We can suspend or close your account if you violate these Terms, fail to pay, or use the Service in a way that materially harms us or another user. After termination we keep account and billing records for the period required by law, then delete them. We delete app data 30 days after account termination unless legally required to retain it longer.

13. Changes to these Terms

We may update these Terms. Material changes to paid plans get at least 30 days' notice via email to the address on your account and a banner on the dashboard. Other changes take effect on posting; the "Last updated" date at the top will change. Continued use after a change means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. Any dispute that cannot be resolved by talking will be resolved by binding arbitration in Wilmington, Delaware, on an individual basis (no class actions), under the rules of the American Arbitration Association. Either party may seek injunctive relief in court for intellectual property infringement.

15. Contact

Legal: [email protected]. Security disclosure: [email protected]. Billing: [email protected]. Everything else: [email protected].